C2D was assigned to deliver support services, guidance and advice to project managers and technical advisors of a private firm that delivers tax reform and modernisation projects. The services were delivered in three areas:
The first was at the Joint Tax Board of Nigeria, specifically during the launch of a project aiming to reform and computerize the management of a national Unique Taxpayer Identification Number (UTIN) through the use of biometric technologies. C2D was responsible for guiding the project manager through the drafting of the project plan in accordance with resource constraints, and in light of the spectrum of partners (infrastructure, telecom, national awareness campaign, business process reengineering).
The second was at the Zanzibar Revenue Board, in order to finalise an IT Strategic Plan that had already been drafted. C2D was serving in the capacity of specialist in tax reform and modernisation.
The third was through a business process reengineering project aiming to computerize taxation processes using the Standard Integrated Government Tax Administration System (SIGTAS) at the Internal Revenue Commission of Papua New Guinea. C2D advised the SIGTAS specialists as well as the Client on the manner with which the taxation processes will be executed once they are computerized.
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