Multiple Countries

Integrated Tax Administration Systems


Comparative Study for Integrated Tax Administration Systems


C2D conducted a benchmarking study relating to Integrated Tax Administration Systems catering to developing and emerging countries. The study was commissioned by the KfW and the German development agency and aimed to enhance the stakeholders’ understanding of financing requirements for future projects in the area of modernization and computerization of tax administrations.

The study was composed of two main components. The first aimed at developing a criteria-based decision grid to evaluate various Integrated Tax Administration Systems according to predefined dimensions such as the system’s required functionality, or the technological footprint.

The second component involved a comparative analysis of the experiences of 12 countries that have conducted tax reform projects and implemented Integrated Tax Administration Systems. The objective was to determine the key success factors, the risks, the difficulties that were encountered, as well as specifics methods and techniques used during the implementations with a view on how these can be generalized and used to enhance the outcomes of future projects.

This benchmarking study targeted countries in South America, Africa and Asia.

Similar projects

Improvement of Data Management in the Kenyan tax [...]

Project with CIAT (The Inter-American Center of Tax Administrations)

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