Integration of Electronic Taxpayer Services


Feasibility study - Integration of Electronic Taxpayer Services in Kuwait


C2D conducted a feasibility study for the Kuwait Tax Department (KTD), aiming at providing electronic filing, electronic payment and other electronic services to the taxpayer community by integrating an eServices module within the KTD’s current Integrated Tax Administration System (ITAS) solution.

The study focused on the eServices platform’s capacity to be user-friendly while also seamlessly integrate within the KTD’s business processes and ITAS solution. The solution will also need to cater to network security and data confidentiality standards. Finally, C2D also supported the continuous dialogue between the KTD and the taxpayer community during this assignment, in an effort to assess readiness and raise awareness for the forthcoming eServices platform, thereby securing the taxpayers’ buy-in in advance of the platform’s deployment.

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