Identification of the Requirements for the Acquisition of an ITAS


Identification and Documentation of the Requirements for the Acquisition of an Integrated Tax Administration System in Kuwait


C2D provided tax modernization consulting services to the Ministry of Finance of Kuwait, which was evaluating the possibility of implementing an Integrated Tax Administration System (ITAS) to administer domestic revenue.

C2D was responsible for establishing the statement of requirements upon which would be based the selection process for the ITAS. The assignment included the development of the qualification grid to guide decision makers in the development of tender documents. The grid listed the features required for the system, based on best practices in the computerization of tax administration, and in light of the specific needs arising from the business processes of the Kuwaiti Tax Department.

Several workshops were held with project stakeholders, end users of the ITAS, the Kuwait Tax Department’s management team, as well as with the Procurement and IT departments of the Ministry of Finance.

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