Etienne Poulin holds a Master of Science in Administration (M.Sc.) and is a certified Professional Accountant (CPA). He is also an IMF-certified TADAT Assessor (Tax Administration Diagnostic Assessment Tool) and holds a PMP certification from the Project Management Institute in Montreal, Canada.
With more than 15 years of experience in Tax administration modernisation, process reengineering, ITAS design, development and implementation management in large-scale IT projects, Étienne has in-depth knowledge of public finance business processes, in particular those affecting government revenue. He has participated in several process reengineering exercises, among others in the tax administrations of Senegal, Mali, Rwanda, Burundi, Haiti, Ethiopia and Madagascar.
Étienne Poulin has also provided technical support to several tax administrations (including Senegal, Haiti and Ethiopia) in the implementation of software, allowing for dematerialized access to State tax services by taxpayers, through the automation and the optimization of business processes and remote procedures.
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