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Organisational Development and Business Processes
Organisational design and redefinition of work functions
Reinforcement of organisational capacity
Comparative analysis of the need for, and flow of information throughout the organisation
Business process reengineering
Quantitative estimate of business volume associated with jobs and ensuing recommendations as to the optimal assignment of human resource capacity
Analysis and review of job descriptions
Planning and monitoring of capacity reinforcement
Streamlining and optimisation of administrative procedures
Drafting of procedure manuals and management manuals
Design of tools for the management of administrative and pedagogical matters
Management of work groups and chairing of meetings
Development of dashboards and indicators of performance
Training and coaching of management on Results-Based Management
Training on the use of dashboards and other management and/or performance indicators
Management of internal change and communication
Management of information and design of databases
Training System Design
Context analysis and evaluation of organisational capacity to conduct training
Work Situation Analysis (WSA) and identification of training requirements
Design of diagnostic tools and of self-positioning grids for human resources
Development of education policies and of strategic implementation plans
Design and development of qualifying and continuing training systems
Development of technical description sheets for professions and jobs
Drafting of competency frameworks
Drafting of tailor-made training programmes and capacity-building projects
Design of certification approaches and accreditation of training centers
Design of tools to analyse professional practices in a work situation (observation and feedback tools, professional development portfolios for groups and individuals)
Development of evaluation systems for academic learning (administration of exams and contests, correction procedures, pools of tests, computerised databases, unique student identification)
Draft of academic curricula in accordance with Competency-Based Learning
Design of pedagogical and didactic methods for disciplines, evaluation and learning
Creation of learning communities, and of practitioner communities
Strategic Orientation and Conduct of Change
Design of innovative and sustainable solutions
Reinforcement of institutional capacity
Support to the management of government and ministry reform initiatives
Coaching for management throughout the conduct of change
Drafting of policy documents and founding texts
Establishment of strategic targets and development of strategic plans
Detailed implementation planning of reform endeavours
Monitoring of the deployment of strategies and supervision of the implementation of reforms
Development of social and institutional communication mechanisms
Support to change agents throughout the deployment of an action plan
Studies. Audits. Evaluations
Feasibility studies and recommendations
Impact analysis and drafting of risk mitigation plans
Audits of government-lead sector-specific programs
Evaluation of the economic potential of a particular sector or local community
Evaluation of economic policy (fiscal and monetary)
Comparative analysis of a specific legislative framework
Coaching of performance audits at institutions and organisations
Support for the implementation of internal audit units
Development of evaluation mechanisms for ministerial policies and their implementation
Design of tools for quantitative and qualitative evaluations (statistical analysis and population surveys, focus groups, individual interviews, convergence workshop)
Evaluation of project results and design of tools to measure performance (indicators of performance and risk monitoring)
Certification and accreditation
Sectors
Education and Training
Formal Education
Education degree reform
Policies and sector-specific planning
Technical and vocational training for youth
Innovations in education
Drafting of curricula according to Competency-Based Learning
Identification of material and equipment needs
Contracting, procurement and management of material resources
Development of pedagogical and didactic methods
Formative and certifying evaluation of students
Governance and Decentralisation
Managerial support to ministerial authorities
Policies, strategic planning and master plans
Institutional and organisational development
Results-Based Management, reporting and project assessments
Statistical studies and evaluations
Institutional and social communication mechanisms
Decentralisation of education systems and functional processes
Quality assurance (accreditation and certification)
Coaching of managements in decentralised institutions
Planning, budgeting and organisation of educational services
School maps and resources management
Information management systems and databases
Development of internal and external partnership frameworks
Human Resource Training
Policies and training programs for educational personnel
Definition of the professions and jobs in education
Organisation of the work stations and coaching of personnel
Initial and continuous training system for personnel
Accreditation of training centers and certification of personnel
Design of tools for training, supervision and coaching
Training of administrative and pedagogical personnel
Information and database management
Implementation of learning communities, and of practitioner communities
Youth and the Productive Sector
Training of young entrepreneurs
Development of enterprise incubators across sectors
Institutionalising of incubators, and partnerships
Enterprise financing solutions
Professional training and complementary techniques
Socioeconomic integration of youth
Youth certification and accreditation of incubators
Integration of Software Solutions
Development of databases to electronically identify trainees and human resources
Integration of a computerised portal to manage the student body, teaching personnel, training programs and accreditation
Deployment of information systems to manage scholastic equipment, didactic and pedagogical material (at the ministry and at decentralised institutions)
Economic Growth
Tax Policy and Revenue Administration
Coaching of tax administration managers and consolidation of their management skills, with a view to optimising revenue administration processes.
Review of the legislative framework pertaining to taxation when new taxes are being introduced, or in an effort to modernise that legislative framework
Training of specialised tax officers such as tax auditors, internal auditors and collection officers
Design, development and deployment of social communication strategies aiming to alter the taxpayer community’s perception of taxation and of the country’s revenue administration, ultimately improving voluntary compliance rates
Design and development of simulation models to analyse the probable impact of modifications to tax policy on national revenue
Public Finance Management
Development of strategic sourcing frameworks to reduce total procurement cost: economies of scale, improved consumption, inter-ministerial procurement synergies
Revision of legislative frameworks pertaining to contracting
Implementation of public procurement boards
Coaching of managers at Treasury and at the Budget Department, and consolidation of their management skills, with a view to optimising public finance management processes
Training of Treasury and Budget Department officers
Local Government and Local Industry
Decentralisation
Local economic growth
Microfinance
New Market Development
Optimisation of the cost of doing business
Development of investment incentive programs
Conduct of surveys and market studies
Integration of Software Solutions
Coaching of procurement boards throughout the software selection process for integrated tax administration systems
Functional analysis, configuration and commissioning of integrated tax administration systems
Design and development of dashboards to track indicators of fiscal performance
Development of computerised tools for designing simplified impact simulation models
Solutions and Technologies
E-Government
Design of e-government strategies
Drafting of IT Strategic Plans
Optimisation of public services by leveraging information technology
Drafting of IT security policies
Business Intelligence, Dashboards and Data Warehousing
Development of system architecture enabling data warehousing
Development and deployment of key indicators of performance and dashboards (Business Intelligence tools) to support trend analysis and decision-making at all levels of management
Integration of Transactional Software Systems
Evaluation of current systems and identification of a roadmap for the modernisation of the existing software infrastructure
Drafting of terms of reference and of functional specifications, and selection of software solutions
Planning, supervision and participation in the implementation and deployment of software solutions
Computerisation of Local Government and Decentralisation of Software Solutions
Data replication between a central database and regionally-deployed databases
Decentralisation of software solutions (e.g. deployment of a tax administration solution from central to regional administration levels)
Development of tailor-made solutions for local government (e.g. for efficient management of public finances by local authorities)
Project Management
Ideation and Conceptualisation
Analysis of context-specific requirements
Drafting of technical and financial proposals
Tailored project design
Drafting of terms of reference
Support to the contracting process
Negotiation and Contracting
Analysis of contract proposals
Assistance in contractual negotiations
Adaptation of contracts and of assignments
Monitoring of contract execution during project delivery
Resource Mobilisation
Selection and readiness of human resources
Organisation and conduct of assignments
Communication with stakeholders
Liaising with technical and financial partners
Implementation and Monitoring
Technical and financial planning
Monitoring of service delivery by resources
Performance appraisal and performance indicators
Evaluation and repositioning
Technical and financial reporting
Contact Us
info@c2dservices.com
+1.438.968.5502
1111 St-Urbain #210
Montréal, H2Z 1Y6
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Services
Organisational Development and Business Processes
Training System Design
Strategic Orientation and Conduct of Change
Studies . Audits . Evaluations
Sectors
Education and Training
Economic Growth
Solutions and Technologies
Project Management
Mission and Values
Quality Policy
Consulting Engagement Mindset
Our Partners
C2D Brochure
Competencies
Management Team
Philippe Dadour
Marc Kamel
Lucie Lalancette
Join the team